Summary:
Expert in immersive experiences and emerging technologies with a robust background in project management, UX design, and stakeholder collaboration. At Deloitte Digital, I managed and designed innovative immersive solutions from concept to launch, effectively guiding interdisciplinary teams of developers, designers, and artists using agile methodologies.
My role involved direct collaboration with senior stakeholders, subject matter experts, and clients to ensure strategic alignment and successful deployment of tailored immersive products. Leveraging a strong foundation in game design principles, I developed comprehensive UX documentation, including wireframes, interactive prototypes, and detailed user flows, refining solutions through iterative testing and stakeholder feedback.
Below are select works showcasing my contributions at Deloitte Digital. For additional details or further examples, please inquire during the interview.
Platforms and Deployment Technologies:
AR | VR | XR | Mobile | Web | Installations | LMS | Unity
Interactive Innovation Space: Showcasing Emerging Technologies
[6 months]
Overview:
Permanent, interactive installation showcasing Deloitte’s strategic capabilities and emerging technologies. Features five unique touchscreen experiences within a cohesive, themed environment. Over 2,000 attendees since launch (January 2025).
Roles & Responsibilities:
[Project Manager | UX Designer | Content Developer]
Managed interdisciplinary teams, facilitating agile ceremonies including daily stand-ups, sprint planning, and milestone tracking.
Developed comprehensive UX deliverables (wireframes, mockups, interactive prototypes) using Figma, refining designs through iterative feedback and user testing.
Sourced and integrated external content, coordinating closely with third-party vendors on fabrication and interactive installations.
Owned internal processes including marketing, risk management, and legal reviews.
Shaped project scope, staffing plans, and budget for future enhancements.
Tools & Technologies:
Touchscreen Stations | Intuiface | Unity | Kinect | Figma
Immersive E-Learning: Enhancing Child Welfare Home Visits
[6 months, 4 months]
Overview:
Gamified 3D e-learning experiences for Child Welfare workers, teaching investigative home visit procedures. Successfully deployed via client Learning Management Systems (LMS) to over 300 case workers.
Roles & Responsibilities:
[Project Manager | UX Designer | Functional Lead]
Served as Certified Scrum Master, driving agile production through regular sprint cycles and high-touch client engagement.
Collaborated extensively with Subject Matter Experts (SMEs) to ensure alignment with client-specific learning frameworks and compliance standards.
Developed detailed user stories and functional requirements in Jira, managed backlogs, and tracked project deliverables.
Created interactive UX designs (wireframes, mockups, prototypes) in Figma, iterating based on stakeholder and user testing feedback.
Led quality assurance, creating and validating test scripts to ensure accurate and reliable deployment to the production environment.
Scoped future enhancements integrating emerging technologies, including Large Language Models (LLM) and Generative AI.
Tools & Technologies:
Unity | WebGL | SCORM | LMS | Figma | Jira
Case Management Transformation: Dynamics 365 Redesign
[8 months]
Overview:
Strategic redesign and modernization of multiple client intake systems using Microsoft Dynamics 365, enhancing efficiency for case workers through streamlined user experience.
Roles & Responsibilities:
[UX Designer]
Collaborated within a scaled Agile environment, producing iterative mockups in Figma aligned with client specifications and functional requirements.
Conducted Business Process Reengineering (BPR) and Organizational Knowledge Integration (OKI) analysis, ensuring seamless integration into existing client workflows.
Authored detailed user stories in Jira, supported multiple concurrent development streams, and coordinated cross-team collaboration.
Tools & Technologies:
Dynamics 365 | Figma | Excel | Jira
Virtual Reality Simulation: Soft Skills for Border Crossing
[1 year]
Overview:
Immersive Virtual Reality simulation designed for government employees crossing boarders, delivering scenario-based soft-skills training in a secure, virtual environment.
Roles & Responsibilities:
[Project Manager]
Managed full project lifecycle from initial concept through final deliverable, ensuring alignment with client training objectives.
Tracked project milestones and contractual deliverables, maintained regular client and SME communication for strategic alignment.
Coordinated hardware procurement, managed software integration, and led Quality Assurance testing to guarantee seamless user experience.
Tools & Technologies:
HTC Vive Pro Secure | Unity | VR
AR Gamified Training Platform
[5 months]
Overview:
Augmented Reality-enhanced classroom training aide designed to improve operational awareness, deployed within a classified training environment for agency students.
Roles & Responsibilities:
[UX Designer | QA & Testing Lead]
Owned end-to-end design lifecycle including initial research, wireframing, rapid paper prototyping, iterative testing, and final deployment.
Conducted extensive user testing to refine gameplay mechanics and instructional clarity, introducing gamified learning methodologies.
Managed testing and QA processes to ensure reliability for classified AR deployment—the first of its kind within the agency.
Tools & Technologies:
Android | Unity | AR Board & Peripherals | Figma
Narrative-Based Mobile Learning: Geospatial Skills Development
[9 months]
Overview:
Narrative-driven recruitment mobile game targeting teens, introducing critical geospatial analysis skills aligned with career opportunities.
Roles & Responsibilities:
[Project Manager]
Directed Agile development cycles from concept to alpha release, managing daily scrums, backlog refinement, and sprint reviews using Jira.
Conducted over 100 virtual and in-person playtesting sessions, analyzing player feedback and engagement metrics to iteratively refine game design.
Ensured timely delivery of the project, closely managing development milestones and stakeholder expectations.
Tools & Technologies:
iOS | Unity | Jira
Additional Contributions & Responsibilities
Conducted market research and strategic shaping of new business opportunities, driving pipeline growth.
Authored proposals, responses, and crafted Proof-of-Concept demonstrations.
Managed project staffing, resource allocation, and long-term planning.
Acted as wellbeing champion, promoting team health and resilience.
Presented Deloitte Digital’s capabilities and thought leadership at numerous conferences, client activations, and industry events to enhance organizational eminence.